FAQs

1. What types of products does JojoBThreads offer?

JojoBThreads specializes in rad and stylish gear. Our shop's got a mix of top-notch products, like chill Sherpa Fleece Blankets and hip T-Shirts. Whether you wanna cozy up or rock a killer look, we've got the goods for you.

2. Can I return a product if I'm not satisfied?

Sadly, no returns are accepted right now. But hey, if you want to cancel your order, make sure you do it within 24 hours of placing it!

3. How long does it take to process and ship my order?

We do our best to process and ship your order quickly. Please allow 3-5 business days for processing. Shipping to the US generally takes 3-5 days more. While we aim to meet these estimates, actual delivery time depends on your chosen shipping method.

4. Can I choose faster shipping options?

Yep, we've got quicker shipping choices. Just a heads up, going for speedier shipping doesn't mean your order will zoom through processing. Don't forget this when picking your shipping method!

5. How can I contact customer support?

Got a burning question or need a hand? Our customer support crew is ready to assist! Just shoot us an email at Jojobthreads@gmail.com. We aim to reply within 24 hours.

6. What Happens If My Items Are Damaged or Defective Items? 

Got a dud? Let us know! We're all ears and ready to fix it up. Shoot us an email at JojoBThreads@gmail.com with a description and a pic of the issue. Don't forget: no pic, no replacement!

7. What If My Package Is Lost or Stolen?

Jojo B Threads isn't to blame if your package goes missing! If your item's been marked "Delivered" but it's MIA, try asking your neighbors or reach out to USPS for a helping hand.

8. How To Care and Wash My Tee's?

>> Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners.

>> Tumble dry low, or hang-dry for longest life.

>> Cool iron inside-out if necessary. Do not iron decoration.

>> Do not dry clean.

 

Copyright.

Designs and imagery on Jojobthreads.com are property of Jojo B Threads and may not be used without permission. Each design is a reflected piece of intellectual property; and, therefore is subject to copyright protection. All rights are reserved.